Shipping & Returns Policy

We want to get your pup's new parody toys into their chomping jaws as soon as possible! Here's the scoop on how we ship your orders and how to make a return (hopefully that won't be necessary, but hey, we understand!).

Shipping:

Order Processing: We work hard to process orders within one business day.
Shipping Options: We offer a variety of shipping options to suit your needs and budget. You'll see the estimated delivery time and cost options at checkout.
Tracking Your Order: Once your order ships, you'll receive a confirmation email with tracking information so you can follow your goodies on their way!
Shipping Costs: Shipping costs are calculated based on the weight of your order, your chosen shipping method, and your delivery destination. You'll see the exact cost before you confirm your order.

Returns & Exchanges:

We want your furry friend to absolutely love their new parody toy. But sometimes things don't work out as planned. Here's how to make a return or exchange:

Return Window: You have 14 days from the date of receipt to return or exchange most unused and unworn items.
Initiating a Return: To initiate a return or exchange, please contact us via email at contact@homeofblu.com with your order number and reason for return. We'll provide you with instructions on how to return your item(s).
Conditions for Return/Exchange: Items must be returned in their original packaging, with all tags attached, and in unused and unworn condition.
Return Shipping Costs: Original shipping charges are non-refundable unless the return is due to our error (e.g., wrong item sent). You'll be responsible for covering the return shipping costs.
Exchanges: If you'd like to exchange your item for a different size or color, subject to availability, we'll process the exchange once we receive your return. We may ask you to cover any price difference between the items.
Refunds: Once we receive your returned item and confirm it meets the conditions above, we'll issue a full refund to your original payment method within 1 business day.

Please Note:

We reserve the right to refuse returns or exchanges that do not meet our policy guidelines.
For hygiene reasons, we cannot accept returns of used chew toys.

We hope this information helps!

If you have any questions about our shipping or return policy, please don't hesitate to contact us.

Happy Shopping (and Chewing)!

The Homeofblu.com Team